What they say about us
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At CYQ, we're committed to providing our centres with quality services and products that are all delivered with the exceptional customer care they expect. We strive to meet and exceed those expectations. Here's what some of our centres say about us:
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"Just a short note to say what absolute legends Michael Donohoe and Charlotte Fulcher have been in helping me through the new CYQ Diploma this year. If it's in the budget, please buy them some biscuits with their tea and give them a special hug of thanks from me - they really have been excellent!" Michael Wiggins, Barnet College |
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"We were very impressed by CYQ's approach [to centre approval] which was exceedingly professional, but at the same time very empathetic and facilitative. Lori and the team were not prescriptive in any way but rather listened to our needs and offered supportive advice and resources which fit in with our existing provision." Linda Halliday, eta exercise training and sports academy, South Africa |
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"It was a pleasure to meet Lori Randall and to be taken through the approval procedure in such a thorough and informative manner. All the questions I had were answered. The processes were very well explained with guidance and information on relevant contacts." William Ofei-Kwatia, Aftershock Total Fitness |
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"The QCF resources you have - they're fab, the best that I have seen from any of our awarding bodies." Dale Turner, Fitness Qualifications Ltd |
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"I am very impressed with the new certification system and certificate turnaround times recently. The first course for which I used the system, I received the certificates back three days after claiming them, absolutely brilliant! The learners had their certificates about weeks after they sat their theory exam! Well done to all involved." Annalisa Buchanan, Fitness Education Academy |
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"May I extend a huge thank you on behalf of the CALAT CYQ Team for all your help this year. We are always pestering you for our results because of the pressure on our success rates, but you never fail to respond promptly and cheerfully." Theresa Dent-Gater, CALAT |
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"I'm really looking forward to working with CYQ, I'll admit I've looked at other accrediting bodies but you and your staff have been streets ahead of all the other fitness qualification bodies." Andy Davis, Fitness and Health Solutions |
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"I would like to pass on my feedback on the new L2 Gym Instructor course. I taught the first one for us last week - it was splendid, the continuous assessment went really well, the LARs are an excellent resource and the gym programme card in particular is a great step forward." Liz Smith, Cambridge YMCA |
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"[On Level 1 resources] what a great set of support materials. Makes teaching easier!" Mark Hughes, Strode’s College |
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“[On approval visit] a very informative visit with lots of advice on how to approach the delivery of this first planned cohort of learners. Very useful tips on resources available and helpful information on eLearning opportunities. It was nice to have a visit from the awarding body rather than approval by email.” Fiona Moore, South Staffordshire College |
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“A big thank you for the help and support you have given the prison in getting our qualifications and centre off the ground. CYQ qualifications have transformed PE delivery, having a huge impact not only in PE (where the standards of professional practice have been significantly raised for both staff and prisoners) but we can also see the transferable skills learned on the course really helping prisoners’ attitudes towards study, work and life in general. Becoming a centre has allowed us to positively influence the lives of many prisoners and we have already seen some of them gain employment in the fitness industry which is amazing. It’s also helped enable the department to grow a solid reputation and to significantly affect a change in staff attitudes and beliefs about PE.”
John Scriven, HMP La Moye |
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"Since Alison Letch joined CYQ I have been working very closely with her on various day to day queries with The Fitness Collective. I just wanted to express how thoroughly professional and helpful Alison has been. She is quick to respond and manages all my requests efficiently especially during the time I have been back in the UK and requesting help with certification. A big thank you from TFC - we really appreciate it!" Cara Standley, The Fitness Collective |
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"I feel very privileged to be working with an awarding organisation that in all aspects demonstrates professionalism and has customer care at the forefront of their work." Gail Carswell, YMCA Training |
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“Now that we are offering CYQ courses, our company has benefited from being seen as the market leader in health and fitness instructor education, one that is committed to providing the best available high quality courses in Finland.” Jyri Manninen, Fitness Academy of Finland (FAF) |
Do you have any comments?
If you would like to feed back on any aspect of CYQ's service provision, register your comments or call our Customer Support team on +44 (0)20 7343 1800.
