Centre FAQs

The impact on centres is summarised in our guide - read more

Centres should make an initial appeal to the CYQ Lead Verifier. Click here to view the full centre appeal procedure.

Click here to view a summary of CYQ customer service provision.

Send via recorded delivery to:

Central YMCA Qualifications, 112 Great Russell Street, London WC1B 3NQ

Photocopy completed answer papers and destroy them once you receive the result sheet.

Inform CYQ of the assessment date and paper version and we will send out a replacement.

Submit a Replacement Certificate Request Form (available from the password protected centre area) together with a copy of the original CQ2 form.

Complete a Centre Contact Details Update Form (available from the password protected centre area) and return to the Verification Department at CYQ.

Requests are required a minimum of five working days prior to the assessment. Papers are allocated up to a maximum of 15 working days prior to the exam. Your centre should inform CYQ of the number of candidates, assessment date, type of theory paper and previously allocated papers for any re-sits.