Level 2

Certificate in Improving the Customer Experience in the Active Leisure Sector

This qualification is aimed at individuals working in health and fitness facilities in different capacities e.g. instructors, lifeguards, recreation assistants. It furnishes candidates with the knowledge to recognise good customer service but also what constitutes exceeding customer expectations.

Candidates will learn:

Certificate in Nutrition for a Healthy Lifestyle

This qualification is designed for individuals with an interest in nutrition who wish to acquire some foundation knowledge on the subject or those working towards the CYQ Level 2 Diploma in Exercise and Fitness.

Candidates will learn:

• How to offer basic advice on healthy eating
• Basic principles of weight management
• The role of macro-nutrients in the diet

Structure

Award in Walk Leading

This qualification is aimed at individuals aiming to become walk leaders or at fitness instructors who wish to add walking to the wide range of exercises they deliver in order to provide activity for health.

Candidates will learn:

• How to plan, teach and evaluate a safe and effective walk session
• Appropriate health and safety considerations for the outdoor environment

Structure

Diploma in Exercise and Fitness Instructing

This comprehensive and flexible qualification is designed to thoroughly prepare candidates for employment in the health and fitness industry.

The Diploma is based upon three mandatory units:

Understanding the Fitness, Leisure and Recreation Industry

This qualification is particularly relevant for candidates who would like an effective and relevant introduction to the exercise and fitness industry. It is also a Mandatory Technical Certificate for the Apprenticeship Framework.

Candidates will learn:

Sport, Recreation and Allied Occupations: Operational Services

This qualification is suitable for those working in a sport and recreation environment. This includes the roles of Lifeguards, Leisure Attendants, Leisure Receptionist and Customer Service Advisors.

Candidates will learn:

Sport, Recreation and Allied Occupations: Activity Leadership

This qualification is relevant for those involved in the planning, delivery and evaluation of activity sessions.

Candidates will learn:

NVQ in Instructing Exercise and Fitness

This qualification is available to candidates who wish to deliver sessions for Gym, Exercise with Music and Water-Based Exercise. It is delivered and assessed in the workplace.

Candidates will learn:

Certificate in Instructing Health Related Exercise for Children

This qualification is available to individuals who wish to run health related exercise sessions for children and those who are already running such sessions without a formal qualification.

Candidates will learn:

Certificate in Fitness Instructing in the context of Gym, Exercise to Music or Water-Based Exercise

This qualification is available in the context of Gym, Exercise to Music and Water-Based Exercise for candidates wishing to work in the health and fitness industry.

Candidates will learn: