All rights, including copyright and database right, in the Central YMCA Qualifications (CYQ) website and its contents, are owned by or licensed to CYQ, or otherwise used by CYQ as permitted by applicable law. In accessing CYQ web pages, you agree that you will access the contents solely for your own private use but not for any commercial or public use. You can download and use the service on a single CPU at a time and you can print out a single hardcopy of any part of the content on the CYQ website for your personal use. Except as permitted above, you undertake not to copy, store in any medium (including in any other website), distribute, transmit, re-transmit, broadcast, modify, or show in public any part of the CYQ website without the prior written permission of CYQ or in accordance with the Copyright, Designs and Patents Act 1988.
YMCA® is a Trade Mark registered in respect of class 41 Trade Mark Act 1994 of Great Britain and Northern Ireland.London Central Young Men’s Christian Association trading as Central YMCA Qualifications (CYQ), 112 Great Russell Street, London WC1B 3NP. A registered Charity No 213121 Registered in England No 119249. Publisher’s note: Every care has been taken to ensure the accuracy of the content of the website but changes may be introduced after publication.
CYQ Privacy Statement
CYQ is committed to protecting your privacy. This CYQ Privacy Statement applies to data collection and usage on CYQ sites and services; it does not apply to other online or offline Central YMCA sites, products or services. Please read the CYQ Privacy Statement below and also any supplementary information at the end of this statement for additional details about particular CYQ sites and services that you may use.
The CYQ site is a general audience web site, intended for users of all ages. Personal information of all users may be collected, used and disclosed as described in this Privacy Statement.
Collection of your personal information
At some sites, CYQ collects personal information, such as your e-mail address, name, home or work address or telephone number. CYQ may also collect demographic information, such as your postcode, age, gender, preferences, interests and favourites.
If you choose to sign up for a paid service (such as CYQ Resources,e.g. purchase of Qualification Manuals), we will collect additional personal information, including your credit card number (if appropriate) and billing address, in order to create a CYQ billing account. Where ordering as a CYQ Approved Centre, this information collection may include obtaining relevant details in order to generate an invoice.
CYQ cautions you against providing personal information to strangers online, which they may use for illegal or harmful purposes. CYQ may keep track of the pages our customers visit within CYQ, in order to determine what Central YMCA sites and
services are the most popular.
CYQ may collect certain information about your computer hardware and software. This information may include: your IP address, browser type, domain names, access times and referring Web site addresses.
Certain CYQ services may be co-branded and offered in conjunction with another company. If you register for or use such services, both CYQ and the other company may receive information collected in conjunction with the co-branded services.
Use of your personal information
CYQ and its operational service partners collect and use your personal information to operate CYQ and deliver the services you have requested. These services may include the display of customized content and advertising based upon the information CYQ has collected. CYQ does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
CYQ also uses your personal information to inform you of other products or services available from Central YMCA and its affiliates. CYQ may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
CYQ does not sell, rent or lease its customer lists to third parties. CYQ may, from time to time, contact you on behalf of external business partners about a particular offering thatmay be of interest to you. In those cases, your personal information (e-mail, name, address, telephone number) is not transferred to the third party. We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, processing transactions, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of your information and are prohibited from using that information for any other purpose.
CYQ may access and/or disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on CYQ site; (b) protect and defend the rights or property of Central YMCA, including its family of websites, one of which is the CYQ web sites and; or (c) act under exigent circumstances to protect the personal safety of users of CYQ services or members of the public.
Personal information collected on this site may be stored and processed in the United Kingdom or any other country in which CYQ or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country.
You may choose not to receive marketing material from CYQ or on behalf of external third party business partners. You may also stop the delivery of future promotional e-mail from CYQ by following the specific instructions in the e-mail you receive. The instructions explain how to stop receiving such e-mails.
There are some CYQ services where we may send out periodic e-mails informing you of technical service issues, product surveys, new feature announcements and news about CYQ products and services. You will not be able to unsubscribe to these mailings, as they are considered a part of the service you have chosen. You may subscribe and unsubscribe to CYQ Newsletters by emailing email@example.com
Security of your personal information
CYQ is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities.
CYQ may at some point use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domainthat issued the cookie to you.
Changes to this statement
CYQ will occasionally update this Privacy Statement to reflect company and customer feedback. When CYQ posts changes to this Statement, you will see the word "updated" next to the Privacy Statement link on the front page of CYQ. If there are material changes to this Statement or in how CYQ will use your personal information, CYQ will prominently post such changes prior to implementing the change. CYQ encourages you to periodically review this Statement to be informed of how CYQ is protecting your information.
CYQ welcomes your comments regarding this privacy statement. If you believe that CYQ has not adhered to this statement, please contact CYQ by telephone, e-mail, or postal mail.
Central YMCA Qualifications
112 Great Russell Street
Tel: +44 (0)20 7343 1800