Committed to quality and continuous improvement
CYQ is certified by ISO, the International Organisation for Standardisation that publishes standards covering all areas of business management. CYQ has achieved ISO 9001 certification (certificate no. 9701), which covers Quality Management and demonstrates its commitment to quality and continuous business improvement.
What is ISO 9001?
The ISO 9001 standard represents international consensus on good quality management practices. It defines what an organisation does to:
- Fulfil customer's requirements (i.e. the consistent delivery of products and services)
- Enhance customer satisfaction
- Meet applicable regulatory requirements
This is underpinned by an ethos of continual business improvement in pursuit of the above objectives.